Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. During periods of high demand, processing times may be slightly extended.

Shipping Time

Shipping times vary depending on the destination and shipping method selected at checkout. Estimated delivery times are provided as a guideline only and are not guaranteed.

Shipping Rates

Shipping rates are calculated at checkout based on the order total, destination, and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation with tracking information. Tracking updates may take up to 24–48 hours to appear.

Delays

Shipping delays can occur due to factors outside our control, including carrier delays, customs clearance, weather conditions, or high-volume periods. We are not responsible for delays caused by the shipping carrier.

Customs, Duties, and Taxes

International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Address

Please ensure that all shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

Once an order has been handed over to the shipping carrier, responsibility for delivery lies with the carrier. If a package is marked as delivered but not received, customers are encouraged to check with the carrier or local delivery office.